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FAQs

Bridal

Can I reserve my wedding date without paying a deposit

No, Your date is not booked and secured
till the deposit is received

Is my deposit refundable

No, it is not. However, it is transferable within a certain length of time (please see terms and conditions)

Do you have a payment plan option?

Yes, we have payment plan options available. All payment plans are non-refundable and full course payment must be paid 1 week prior to the wedding day. A small set up and transaction fee applies. Please email us at info@charishair.com  for all enquiries and to get started.

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What sort of payments do you accept for online orders?

Yes, we accept Visa and Mastercards and also have paypal services available. Our preferred form of payment is PayPal. It is the easiest and most convenient for both buyer and vendor

What is the return/exchange policy?

Due to the nature of the merchandise, all of our wigs are final sale and cannot be returned or exchanged. However, amendments can be made where necessary. Hair bundles and lace frontals can be refunded provided all items are returned in its original state.

How much is Shipping for Products?

The Shipping options and costs are shown when you check out. You can also click Estimate Shipping at the bottom of your Shopping Cart to see the options. The Shipping cost depends on your country and the weight of the items.

Training

How much is Shipping for Products?

The Shipping options and costs are shown when you check out. You can also click Estimate Shipping at the bottom of your Shopping Cart to see the options. The Shipping cost depends on your country and the weight of the items.

Can I take photos and videos during class?

You may take photos but unfortunately, video recordings are not permitted.

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